TROPI-CALI FOR THE FAMILY

We offer 4 different payment methods including major providers like Mastercard, Visa, Yoco, Payfast and bank deposit via EFT.

Yes, you may select a currency based on your personal preference. When you select your country in the country selector on the upper right of the website or are taken directly to your country’s version of the website, you will see prices listed in the regional currency.

We do everything we can to fulfil orders quickly. You are welcome to reply to your order confirmation email with any changes or updates before the order has been shipped.

Yes, we do provide e-gift cards with different purchase amounts. You are welcome to contact us should you have a custom request.

We will deliver products to you as soon as reasonably possible. Orders are usually dispatched between 2-5 days from the date of the order being placed. Please contact us our customer service team if your delivery has not been received within the dates described.

You are welcome to request a return on your order confirmation email. Please note that you only have 30 days to request any returns or log any faults with your order.

Payflex offers the first truly free payment plan in South Africa. Checkout with Payflex and pay only 25% of the purchase price today. Your goods are shipped immediately. And you pay the rest over 6-weeks at no additional cost (zero fees, zero interest*).

* Default fees apply if you miss a payment.

When you’ve found the item you can’t live without – even if you’re not feeling too flush – click “add to cart” and head to the payment page (it’s the one that usually comes up after you add your info) and select Payflex as your payment method. If you’re a Payflex first-timer, we’ll need to do a painless assessment.

All we’ll need are a few personal deets like your name, email address, and ID number and our super-quick, awesome software will assess your application.

Our system works in real-time, so if everything checks out, you’ll be good to shop in less than a minute. You’ll have to agree on the instalment schedule and pay your first instalment. Then it’s business as usual, with the retailer preparing your goods for pick up or to be sent off.